With Dennis behind the camera, Jon sat down with Nick Borth, Product Manager at Infor, to see where his customers are with mobility and what they were saying during the recent Inforum 2013 event in Orlando.
Nick says that, surprisingly enough, customers want to roll out their own mobile apps — despite the learning curve involved. Nick also reports receiving a lot of enhancement requests for Infor’s mobile apps. Which suggests an evolving ecosystem that combines Infor’s apps with those that customers develop
The guys talk about the double-edged idea that customers want others building apps for them while also wanting to take on that job themselves. Also surprising? It’s not just larger companies that want to build their own apps. A number of smaller companies are asking Infor for that capability. Nick’s approach? Deliver, but do it simply and quickly.
:34 Customers want to build their own mobile apps?
1:12 Ecosystem evolving to include Infor-built and customer-built apps
1:57 One key: giving developers security and integration tools
2:41 Road Warrior app is a success story
3:52 Customers’ desire to build their own apps is more prevalent than many thought
4:37 Apps are a quick way in - and an easy way for customers to get value
Disclosure: Infor paid Dennis and Jon’s travel and hotel for Inforum 2013.