At Mastering SAP Technologies Australia, Dennis talked with Gareth the Farmer who is a cattle farmer as well as Tech Lead for the Australian Department of Customs and Border Protection. Gareth shares his strong views on how lack of user involvement can lead directly to failed projects. One such project required a complete rethink around UI design. The story contains lessons for all hoping to reap the benefits of the new styles of application that users are demanding.
1:10 How lack of user involvement led to project failure
2:17 The project is turned around via user involvement in application design
2:48 How did the developers react?
3:21 Do developers need to be become more commercially aware?
3:50 The future of app development in a mobile era
Disclosure: This is part of a project commissioned by SAP to surface innovation among the developer community