DSAG (The German-speaking SAP User Group), based in Walldorf, is the independent lobby for users in Germany, Austria and Switzerland. Key players in the resolution of the Enterprise Support controversy, DSAG is one of the most influential SAP user groups in the world.

In this special JD-OD interview, Jon and Dennis talk to DSAG board members Otto Schell and Andreas Oczko about their Sapphire reactions. The video was shot the day after Sapphire Now ended, with Schell and Oczko taking a break from their Orlando SUGEN meetings to give Jon and Dennis the latest.

As expected, Schell and Oczko are frank in their views and pointed in the areas SAP needs to improve. During the 13 minute video, Schell and Oczko also share the customer engagement projects DSAG is involved with, including a significant “continuous improvement” initiative that is now headed towards a global rollout. Other discussion points: the need for new licensing models and HANA roadmap clarity. As Otto Schell says in the video, “We can be a little bit loud, but we are always constructive.”

Show Notes:

0:30 Were DSAG’s Sapphire expectations met?

2:15 Andreas’ Sapphire assessment

3:45 DSAG’s discussions with Hasso Plattner re: HANA

5:15 What customer issues will DSAG advocate for next?

6:30 The need for new licensing models

7:40 DSAG’s TCO and ROI initiatives

9:30 “We can be a little bit loud, but we are always constructive.”

10:05 DSAG’s co-innovation initiatives

12:35 Andreas on the continuous improvement project